Nulea Product Warranty
At Nulea, we are committed to providing high-quality products that enhance your comfort and productivity. All Nulea keyboard and mouse products come with a 12-month warranty from the date of purchase. This warranty covers any functional issues that may arise during normal use, ensuring that your product performs at its best.
What Our Warranty Covers
Charging Issues
If your keyboard or mouse has problems with charging or holding a charge, we’ll provide a replacement or repair.
Connectivity Issues
Coverage includes any difficulties with Bluetooth or wireless connectivity, ensuring your devices stay seamlessly connected.
Operational Failures
If your keyboard or mouse stops working or experiences any other functional issues, we’re here to assist with repair or replacement.
What Our Warranty Doesn’t Cover
Physical Damage
Any damage caused by misuse, accidental drops, or improper handling.
Normal Wear and Tear
Surface scratches, wear from daily use, and cosmetic damage.
Maintenance Neglect
Issues arising from lack of proper maintenance or care.
To claim warranty service, please contact our customer service team with your proof of purchase, and we’ll guide you through the process.
Thank you for choosing Nulea—where comfort and quality are guaranteed.